Collections Specialist
Company: The Physicians Centre Hospital
Location: Bryan
Posted on: May 13, 2022
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Job Description:
Job Summary:Under the supervision of the Director Business
Operations, is responsible for assuring that duties are accurately
performed in completion of, but not limited to, the following areas
as assigned: registration and pre-registration of all categories of
patients, prepare consent forms appropriately for each procedure;
ensure that copies of appropriate documentation are obtained to
facilitate the billing and collections processes; give estimates of
charges; ensure that co-payments and payments on patients accounts
are explained, obtained and processed accurately; complete daily
batching of patient payments collected (check, cash or credit
card); ensure that all information entered into the automated
admitting/registration system is accurate and complete; prepare
medical records for all first-time patients and update medical
records for return patients as needed; use of the Meditech, or
other automated billing systems; post payments; adjustments,
rebilling, refunds and write-offs on accounts; account follow-up on
all types of payers; receive and deal with patient calls; resolve
problem accounts as required; manage correspondence; file as
necessary; verify payments to contracted rates; achieve
departmental goals regarding collections. Work with medical records
clerks, biller and adjudicator, scheduler and registration
personnel to maintain accurate records to facilitate valid reports
regarding billing and collections. Perform all other duties as
assigned. Uphold business office philosophy and objectives while
adhering to federal and state guidelines including CMS, Medicare,
and OIG requirements. Projects a professional demeanor and
appearance while maintaining the confidentiality of patients, and
coworkers. Maintain good communications with other staff and
internal and external customers, such as keeping the Director of
Business Operations advised of any problems. Work under stress and
in situations that demand patience and tact while providing
impeccable service.Physical Requirements: May be expected to lift
up to 25 pounds or up to 50 pounds with assistance. May be expected
to push or pull 500 pounds with assistance. Work is of light
demand; sitting or walking most of the time while on duty. Visual
and auditory acuity and manual dexterity essential to performing
designated duties required: optimal auditory acuity required;
manual dexterity involving the handling of equipment and computers
is essential to performing assigned duties. Constant use of
keyboard on systems. Eye strain from system use. Physical
conditions are clean, neat and well-lit. May be subjected to
stressful situations and a fast pace environment. Climate control
and ambient temperature variances may be experienced associated
with a normal office environment. Hours of duty may be irregular or
unexpectedly extended due to the requirements of the billing
office.OSHA Exposure Classification:Job Category III.
Tasks/activities do not entail predictable or unpredictable
exposure to blood or other body fluids to which universal
precautions apply.Qualifications, Knowledge and
Ability:---Demonstrates eligibility for employment in the United
States---High School diploma or equivalent---Demonstrates skills in
verbal and written English, bilingual preferred.---Demonstrates
willingness to participate in goal-setting and educational
activities for own growth and advancements. ---Demonstrates
experience in a medical business office, medical records, and
accounts receivable preferred.---Demonstrates computer skills in
utilizing required software and computer systems---Demonstrates
ability to utilize and understand mathematical
calculations.---Demonstrates ability to use office machines and
telephone systems.---Demonstrates knowledge of medical terminology,
customer service and telephone etiquette preferred.---2 years
experience as in a business office for a hospital is
preferable.---Knowledge of healthcare related pay or practices such
as insurance contracts, coding, and verifying preferable.
Keywords: The Physicians Centre Hospital, Bryan , Collections Specialist, Accounting, Auditing , Bryan, Texas
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