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Part-Time Collections Associate

Company: Alltran
Location: Bryan
Posted on: November 20, 2018

Job Description:

Alltran has openings for Part-Time Collections Specialists. Self-schedule your interview for same day interviewing!
Summary
Effectively facilitate, coordinate and manage the development and implementation of the client program acting as the primary contact to the client and all interacting internal development and support departments. Coordinate, monitor and track, deliverables, and lead by example to assure state of the art customer service to the Client.
Responsibilities
Exceeding client objectives
Build and maintain positive relationships with clients and all internal customers to deliver service as outlined in the program objectives
Effectively handle concerns, problems, and/or ogjectives the client may have relating to the planned program and the associated business objectives
Customize the program set up to the clients specifications to include scripting for telemarketing, MIS and report developmant, coordination of database development
Create necessary work orders to assure operational effectiveness of the program
Prepare and review clients documents for accuracy; make revision when necessary
Identify and communicate processes which could continue to add to the quality delivery of services to clients as well as improvements to proactivity to financial goals
Calibrations internally and externally

JOB REQUIREMENTS
Education
Bachelor's degree preferred
Experience/Qualifications
Client advocate with strong customer service and communication skills
Strong financial knowledge and understanding
Excellent interpersonal / presentation skills
Ability to manage numerous programs requiring attention to detail
Flexibility and versatility with problem resolution
2-3 years in client services environment
Supervisor / Operations experience preferred
Alltran provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national orgin, age, disability or genetics. Associated topics: agente de servicio al cliente, associate, call center associate, call center representative, clerk, intern, phone, rep, telephone, telephone service representative

Keywords: Alltran, Bryan , Part-Time Collections Associate, Accounting, Auditing , Bryan, Texas

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