Front Office Clerk

Company: Brazos Valley Community Action Agency
Location: Franklin
Posted on: May 23, 2023

Job Description:

Employer Paid Benefits: $0 for employee only coverage
Medical / Dental / Vision / STD / LTD / Life / AD & D

HealthPoint is investing in employee's wellbeing! The Virgin Pulse wellbeing program gives you the tools to get active, get healthy and get rewarded! This resource is offered at no cost to ALL HealthPoint employees.

HealthPoint is bringing HOPE, HEALTH and HAPPINESS to our communities through Positive Disruption, Unleashing Joy & Putting People First. To be the best place to work, practice medicine and receive care....With an attitude of gratitude!

Click Here to see how we are shaping our culture with Orange Frog!

Title: Front Office Clerk

Program: HealthPoint - Franklin, Texas

Beginning Salary: Based on Experience

Travel: 5%

Duties: Provides customer service to all patients including, but not limited to, greeting patients, scheduling, and confirming patient appointments using a multi-line phone, performing data entry into the eCW electronic health record software system for patient information and creating patient files. Facilitates patient check-in and check-out, explains payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance, collects and posts patient payments, completes patient intakes, income screenings, and conducts insurance verifications and authorizations. Front Desk staff members interact with and support providers and clinical staff. Must be able to multi-task and have great customer service skills. Other duties as assigned.

Education:

Required:

• High School Diploma or GED
  Preferred:
  
  • Bilingual (Spanish/English)
    
    Work Experience:
    
    • Required: 1-3 months of related experience
    • Preferred: 3 to 6 months of related experience, including but not limited to prior medical office and/or healthcare setting experience and prior customer support experience. Proficiency with MS Office Suite (Word, Excel, and Outlook).
      
      Computer/Software/Data Access:
      
      • Basic computer and typing skills required, keyboarding, experience in programs such as MS Word and Excel.
        
        Licenses, Certificates or Registration:
        
        • Required: Valid driver license and good driving record.
          
          Covid-19 Vaccine Required
          
          Mission: To provide evidence-based healthcare utilizing a patient empowered team approach resulting in individual wellness.
          
          Vision: Best place for patients to receive care. Best place for providers to practice medicine. Best place for employees to work.
          
          Values: Integrity, Respect, Empathy, Ethics, Excellence, Diversity, Safety, Professional.

Keywords: Brazos Valley Community Action Agency, Bryan , Front Office Clerk, Administration, Clerical , Franklin, Texas