Medical Receptionist
Company: Epiphany Dermatology
Location: Bryan
Posted on: May 24, 2023
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Job Description:
At Epiphany Dermatology, we're working hard to make sure
everybody has immediate access to the best skin care possible
regardless of location, insurance type, financial status, or
scheduling needs. To accomplish this, we know we need the right
people in our corner.
Our employees are the key to our success and the reason why we've
grown from a single location in 2015 to over 80 clinics spanning
across 13 states and counting! We're proud to offer eligible
employees great benefits (many at no cost!), tons of perks (hello,
free skin care!), generous time off plans, and most importantly the
opportunity for growth. We spend a lot of time and energy investing
in our employees' development because we believe being a part of
the Epiphany Dermatology team is a career opportunity-not just
another job.
We know you have many options when it comes to your career but as
an Epiphany Dermatology employee, you'll join a mission-driven team
of talented individuals helping you thrive.
What we are looking for:
Our Medical Receptionists are the face of our clinics and
responsible for making a positive first impression with all our
patients. A lot of pressure, we know! So, we're looking for someone
who is excited to go above and beyond to delight each one of our
patients. There is a lot to be done at the front desk, so our ideal
candidate is someone totally comfortable with juggling multiple
priorities in a fast-paced environment and the ability to keep
their cool under pressure.
What you'll do:
Greet, welcome, and register patients while working to minimize and
solve wait times or other reception area issues.
Collect, verify, and document patient information including but
limited to demographics, validation of identity, primary and
secondary insurance, intake forms and prior authorizations.
Collect signatures on documents such as HIPAA privacy statement,
consent forms, authorization for treatment and release of
information.
Accurately identifies Fee Scale /Co-pay determinations. Collects
and processes visit charges, co-pays, deductibles, previous cash
balances and notices of overdue payments at time of visit.
Manage incoming phone calls, emails, messages, and referrals to
completion and in a timely fashion.
Prepare for upcoming visits such as review of next day activities,
visit reminders, document preparations, form completion and chart
flags.
Performs appointing functions with accuracy and per patient or
provider request, such as scheduling appointments, managing
cancellations, re-schedules, visit cycles and wait lists.
Patient check-out duties such as next appointments, patient
education hand-outs and instructions.
Maintain medical records with timely input of incoming scans,
documents, or test results.
Works with healthcare team to assure smooth and efficient patient
flow and operations.
Participate in staff meetings and provide constructive input for
improvements and solutions.
Other duties as assigned.
Medical Receptionist are instrumental to our success, so if you're
up to the challenge--- we want to hear from you!
Interested candidates should have/be:
Able to adjust personal availability according to volume changes
and activity surges.
The ability to adhere to a compliance program and HIPAA standards
and policies.
Able to receive and apply constructive input for performance
improvement and growth.
High school diploma or general education degree (GED).
2 years of experience as a medical receptionist in a medical
practice or ambulatory environment - not required but highly
desired.
Experience with EHR systems - not required but highly desired.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may
include exposure to communicable diseases, bloodborne pathogens,
biohazards or toxic substances. Daily activities may include
standing, walking, sitting, bending and lifting items up to 30
lbs.
Benefits:
We offer generous benefits including medical, life insurance,
short-term disability coverage, mental health services, and more at
no cost for eligible employees. In addition, we have great vision,
dental, and supplemental insurance options. We also offer 401k with
company matching, employee discounts, HSA and FSA/dependent care,
tuition assistance, certification reimbursement, and more!
Keywords: Epiphany Dermatology, Bryan , Medical Receptionist, Administration, Clerical , Bryan, Texas
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here to apply!
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