Full Time Customer Support Associate - Training Provided

Company: Prosper Consultants
Location: Houston
Posted on: July 8, 2025

Job Description:

Our Full Time Customer Support Associates are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Full Time Customer Support Associate will receive two weeks of intensive hands-on training to become a resident expert in… The products and services available Houston market demographics Consultative sales techniques Account activation, delivery methods, and installation details Proper compliance procedures and handling of confidential customer information And more! The training does not stop there either! Our firm is extremely passionate about ongoing personal and professional development, which is why we actively participate in virtual networking sessions, attending conferences from industry-leading executives, and daily practice scenarios. As our Full Time Customer Support Associate, you will use a lead-based system to meet with customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close, so our Full Time Customer Support Associates must be hospitable, professional, understanding, and active listeners. You will also… Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc. Work with fellow Full Time Customer Support Associate team members within the customer service department to set attainable customer outreach and acquisition targets Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client

Keywords: Prosper Consultants, Bryan , Full Time Customer Support Associate - Training Provided, Customer Service & Call Center , Houston, Texas