Full Time Customer Support Associate - Training Provided
Company: Prosper Consultants
Location: Houston
Posted on: July 8, 2025
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Job Description:
Our Full Time Customer Support Associates are communication
experts who provide fast, friendly service to customers to ask
questions, assess their needs, and provide immediate assistance.
Upon joining our goal-driven, energetic team, the Full Time
Customer Support Associate will receive two weeks of intensive
hands-on training to become a resident expert in… The products and
services available Houston market demographics Consultative sales
techniques Account activation, delivery methods, and installation
details Proper compliance procedures and handling of confidential
customer information And more! The training does not stop there
either! Our firm is extremely passionate about ongoing personal and
professional development, which is why we actively participate in
virtual networking sessions, attending conferences from
industry-leading executives, and daily practice scenarios. As our
Full Time Customer Support Associate, you will use a lead-based
system to meet with customers. The primary objective of each
customer interaction is to greet, qualify, recommend, and close, so
our Full Time Customer Support Associates must be hospitable,
professional, understanding, and active listeners. You will also…
Accurately complete, send, and file product and service order forms
in accordance with our privacy and confidentiality guidelines Be
encouraged to evaluate our current onboarding and training
procedures, determine ways to improve the customer relationship,
solidify the sales cycle, etc. Work with fellow Full Time Customer
Support Associate team members within the customer service
department to set attainable customer outreach and acquisition
targets Enforce our values and exemplify them through every
interaction between you and a customer, fellow team member, and
client
Keywords: Prosper Consultants, Bryan , Full Time Customer Support Associate - Training Provided, Customer Service & Call Center , Houston, Texas
