HVAC Service Manager
Company: Stan's Heating, Air, Plumbing, and Electrical
Location: Austin
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Location: Austin, TX Schedule:
Monday-Friday weekends as needed. Pay: $70,000-$105,000 annual
salary plus bonus. About Us: At Stan’s, we pride ourselves on
delivering top-notch services in heating, air conditioning,
plumbing, and electrical work. Our reputation as the leading
provider in the greater Austin area is built on our commitment to
excellence and customer satisfaction. We offer a supportive and
dynamic work environment where you can grow and succeed. Why join
our team? Weekly Paycheck Bonus Opportunities Company-Provided
Vehicle & Fuel Card 401(k) Match & Health Benefits (Medical,
Dental, Vision) Short & Long-Term Disability Life Insurance Paid
Time Off (PTO) Employee Assistance Program What You’ll Do: Lead and
manage Service Technicians using key performance metrics to drive
revenue, productivity, close rates, and customer satisfaction.
Provide ongoing field coaching, customer service development, and
technical training to elevate team performance. Recruit, retain,
and develop high-performing Service Technicians through strategic
sourcing and engagement efforts. Partner with dispatch to align
technician skillsets with service calls and optimize daily coverage
and scheduling. Monitor daily, weekly, and monthly performance;
lead team meetings and huddles to drive accountability and results.
Oversee operational processes including payroll coordination,
ticket review, truck inventory, AR issues, and day-to-day field
support. Conduct regular field visits for quality assurance,
engagement, and hands-on coaching. Collaborate with Branch
Leadership to implement business strategies and ensure compliance
and safety standards are met. What We Are Looking for:
Experience/Education Minimum of 3 years proven HVAC management
and/or sales experience in the Service Industry Proven record in:
Team Development, Sales/Operations, Customer Service Intermediate
proficiency in MS Office Suite including proficient use of Excel
and PowerPoint Experience with Service Titan Preferred Core
Competencies Leadership & Accountability – Proven ability to lead,
coach, & hold Technicians accountable for performance, quality, &
safety standards. Operational & Business Acumen – Strong
understanding of performance drivers, resource management,
inventory, and logistics. Team Development & Technical Training –
Ability to develop & elevate a technical workforce through hands-on
training & mentorship. Customer & Results Orientation – Drives high
customer satisfaction while mobilizing teams to achieve branch
goals. Problem-Solving & Decision-Making – Effectively assesses
challenges and implements practical, action-oriented solutions.
Communication & Collaboration – Strong interpersonal skills with
the ability to work cross-functionally & professionally across
teams. EOE
Keywords: Stan's Heating, Air, Plumbing, and Electrical, Bryan , HVAC Service Manager, Customer Service & Call Center , Austin, Texas
