Operations Manager

Company: Area Wide Protective (AWP)
Location: Bryan
Posted on: February 18, 2021

Job Description:

Resume Required for ConsiderationABOUT AWPin Northeast Ohio, Area Wide Protective (AWP), is a rapidly growing national safety services provider committed to protecting our customers' people, business, and time. AWP is America's Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.Area Wide Protective has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service for our customers is what has built our company and its national reputation for integrity.AWP--CORE VALUESCustomer Focused- Deliver on our commitments each and every timeFocused on Growth- Promote and encourage creative solutionsWe Value our Employees- Develop our skills to excel at everything we doCommitment to Safety and Quality- Have a passion for excellenceSense of Urgency- Demonstrate enormous energy and the ability to motivate othersPOSITION SUMMARYAs the Assistant Operations Manager, this role will uphold the core values and overall mission protecting our customers' people, business, and time. This position will have a passion for excellence, safety, and compliant operations. The Assistant Operations Manager will support safety initiatives that protect employees, customers and assets while also supervising and managing safe work environments. The management team at AWP is instrumental in achieving success through team building, employee engagement, recruiting strategies and promoting ongoing relationships.RESPONSIBILITIES* Provide assistance to Operations Manager in managing a staff of 20 or more employees* Assist with daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues and training requirement* Coach and counsel employees on policies and procedures* Ensure safety compliance with state specific guideline sand other regulatory agencies as it relates to the office* Protect the company's employees, customers and assets against losses, injuries and accidents through enforcement of safe work practices* Collaborate with project planning and implementation of safe work environments and traffic patterns in conjunction with business partners* Develop relationships with internal and external customers to achieve goals and new business opportunities* Provide prevention measures to reduce accidents and other safety exposures by investigating, identifying causes and developing preventative measures and practices* Obtain ATTSA and state specific certifications* Participate in the recruiting and hiring process in collaboration with Human Resources* Provide assistance in team building efforts and regular communications with team members* Assist with facilitating safety and committee meetings* Perform work inspections and regulatory audits* Engage and interact with new and existing employees to ensure safe and compliant work zones* Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service* Solidify AWP's presence in the service area and identify potential opportunities for growth* Engage and support the training of new and current employees in an effort to reduce turnover, promote efficiency and reduce labor costs* Ability to understand and adhere to a collective bargaining agreement (if applicable)* Become a subject matter expert in work zone setup/design and professional flagging* Other duties as assignedQUALIFICATIONS/EDUCATION* High School Diploma or GED completion* 2 or 4-year degree in business related field a plus* 1-2 years management experience* Excellent verbal and nonverbal communication skills* Take initiative to build work relationships* Contributes to the engagement and ongoing development of AWP employees* Intermediate computer skills including Microsoft Office products and customer relationship management systems* Must adhere to and promote safe workplace practices* Valid Driver's License void of suspension or revocation*WORK ENVIRONMENT--AND PHYSICAL DEMANDSEmployee must be able to successfully handle the physical demands of this position, which include the following:* Hours of operation may vary based on staffing needs and workload* Typical work week may be in excess of 40 hours* Majority of time will be in an office setting* The position may work in outside conditions that include inclement weather,not limited to heat, cold, humidity, and exposure to dust and asphalt* Occasional exposure to fumes or airborne particles, moving vehicles and occasionally exposed to a variety of extreme conditions at construction job sites* Noise level in the work environment and job sites can be loud* Position may lift or carry objects up to 50 pounds* If necessary in the field, stand for long periods of time and performs strenuous physical labor under adverse field conditions; employee lifts, pushes, pulls or carries objectsArea Wide Protective (AWP) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Keywords: Area Wide Protective (AWP), Bryan , Operations Manager, Executive , Bryan, Texas