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Director of Commercial Operations

Company: Oldham Goodwin Payroll
Location: Bryan
Posted on: May 6, 2021

Job Description:

The Director of Operations for Commercial Management Services is a full-time position responsible for the direct oversight of all aspects of property management and property managers for multiple commercial management engagements in numerous Texas markets. The goal of this position is to lead the team to meet/exceed Net Operating Income (NOI) projections with the ultimate goal of maximizing the asset's performance, to maintain the physical condition of the asset and to ensure compliance with legal requirements and corporate policies/procedures.Responsibilities/Duties:--- Act as key contact with property owners to ensure that objectives are being met by team. Prepare, review and deliver timely, accurate and complete monthly financial reports.--- Lead and manage commercial property managers in their day-to-day activities. --- Ensure quality & timely customer service to tenants.--- Help develop and control annual budgets for operating and capital expenses. Forecast management plans and prepare monthly performance reports, explaining variances.--- Help review and reconcile tenant rent and Common Area Maintenance (CAM), Insurance and Real Estate Tax recovery charges.--- Ensure coordination with the Leasing team on any renewal/lease extension as well as reviewing new leases.--- Ensure coordination with Accounting Department to ensure accuracy of monthly tenant rent statements. Continuously review tenant accounts and monitor the collection process. Actively engages in resolving collection issues and disputes.--- When necessary, prepare correspondence with tenants regarding collections. Send and coordinate default notices to tenants and completes paperwork to initiate legal process. Participate in legal action when required.--- Oversee the day-to-day property manager operations of the property, including regular property inspections, to ensure proper functioning of building operations and that all site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the client's overall objectives.--- Help identify and control the physical safety and liability concerns at assigned properties.--- Have a general understanding of building mechanical systems, roofing types, and other potential property management/building issues.--- Control procurement and expenditure processing.--- Ensure adherence to the approved budget with primary responsibility for variance reporting; forecast cash flow of property; review real estate tax assessments; and file required municipal reports.--- Create initial claims reports and oversee property/liability claims by interacting with insurance carriers and internal staff.--- Coordinate and assist in the oversight of tenant improvements and capital projects.--- Coordinate contracts and activities of third-party vendors, such as maintenance, landscaping and janitorial services. Ensures vendors are fully qualified and in compliance with requirements.--- Provide input to Marketing Department on programs and signage.--- Assist Vice President and Director of Commercial Management Services with business development and onboarding of new properties.--- Demonstrate ability to apply logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.--- Other duties as assigned.Qualifications:--- BA or Associates degree with experience in commercial real estate property management preferred.--- Intermediate skills in MS Word, Excel, and Outlook.--- Real Property Administrator (RPA) or Certified Property Manager (CPM) designation or candidacy preferred.--- Experience using property management software Yardi is preferred.--- Have a general understanding of Generally Accepted Accounting Principles (GAAP)--- Must be able to maintain flexibility in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours.--- Lift and carry up to 25lbs.--- Present self in a neat, clean and professional manner at all times throughout workday.--- Comply with expectations as demonstrated in the Employee Handbook.Company Overview:Headquartered in Bryan/College Station, Texas with additional offices in Houston, San Antonio, and Waco, Oldham Goodwin Group, LLC, is a fully integrated commercial real estate firm offering comprehensive brokerage, development, management and advisory services throughout the state of Texas. Our brokerage platform is designed to be full service for investors and to support our brokerage professionals in various property specialties, including retail, office, industrial, land, multifamily and hospitality property types.Benefits: Health Insurance, Paid Time Off, Dental Insurance, 401(k), Vision Insurance, Life Insurance, Disability InsurancePM20.


Keywords: Oldham Goodwin Payroll, Bryan , Director of Commercial Operations, Executive , Bryan, Texas

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