Leasing Manager
Company: Elevation Property Management LLC
Location: Bryan
Posted on: March 13, 2023
Job Description:
Leasing Manager - -Why join the Elevation Property Management?
-We envision a world where anyone, anywhere, can transform their
lives by accessing safe, clean, and affordable multifamily and
senior housing. Our culture is defined by our mission and guided by
our sustainable values. Our people shape the uniqueness of our
culture, so we look to invest in top talent in effort to sustain
our high performing culture to continue elevating people,
properties, and communities. If you are a looking to transform the
lives of people and communities, we want you to join our team.
-Position Summary: -Elevation Property Management's -Leasing
Manager -will lead with discipline and serve with kindness. The
Leasing Manager will oversee, manage, and execute all the
property's marketing, leasing, and renewal strategies to achieve
occupancy, revenue, and resident retention goals by performing all
activities related to leasing to new residents, providing resident
satisfaction throughout the term of the lease, and securing
resident lease renewals. The ideal teammate will have the ability
to be flexible, proactively communicate, have a natural curiosity
to learn, exhibit a high degree of professionalism, and work well
both in a team environment and independently. -Essential Duties and
Responsibilities: -
- Performs all sales and leasing activities to achieve the
property's revenue and occupancy goals by greeting and qualifying
prospects, conducting property tours and showing apartments,
processing applications, credit screening, and criminal background
checks, preparing the lease and move-in package, and ensuring a
smooth resident move-in and lease signing.
- Stays informed about current market and competitor conditions
that may impact the community's occupancy. Helps Marketing team
develop and implement short- and long-term marketing plans and
goals to sustain occupancy, and follows the property's established
policies related to concessions, specials, and other programs to
boost occupancy.
- Designs and executes marketing activities to create and drive
traffic to the property, including implementing resident referral
and employer outreach programs, using internet marketing tools
(Craigs List, e-mail, and other websites), and following other
property-specific marketing plans, drives, and special
programs.
- Uses the on-site property management software application
(OneSite) to track apartment availability, record traffic and
leasing activities, manage resident and prospect data, and capture
critical demographic and other information about existing and
future residents.
- Ensures that the property and show units meet the Company's
standards for show quality by daily inspecting the marketing
corridor and leasing tour, communicating maintenance and upkeep
needs to the property's maintenance team members, merchandising and
ensuring a physically appealing show unit and/or model and
amenities, and preparing the leasing office for daily leasing
activities.
- Follows up with prospects and new residents to ensure
satisfaction by sending e-mail, thank-you notes, and cards or
making telephone calls or other contacts to finalize decisions to
lease and/or renew.
- Executes and performs activities in support of the property's
lease renewal program by preparing lease renewal letters and
packages for residents, meeting with and contacting renewing
residents in advance of move-out dates and ensuring that lease
renewal documents are signed and implemented on time.
- Responds quickly and courteously to resident and client/owner
concerns and questions and takes prompt action to solve problems
and/or document and convey resident or other requests to the
appropriate individual(s).
- Enters new and completed maintenance work orders into property
management software. Follows up with residents to ensure work
orders were completed satisfactorily.
- Completes other duties as assigned or as necessary.
-Organizational Responsibilities: -
- Follows established policies and procedures by monitoring and
ensuring compliance with regulatory requirements, organizational
standards, and operational processes related to property
operations, and reporting violations or infractions to appropriate
individual(s)
- Practices proper safety techniques in accordance with Company,
property, and departmental policies, procedures, and standards by
immediately reporting any mechanical or electrical equipment
malfunctions, employee/visitor/resident injuries or accidents, or
other safety issues to appropriate individual(s)
- Identifies areas for improvement and offers suggestions to
improve the efficiency, productivity, and profitability of the
property
- Keeps abreast of new trends and changes in the industry and
area(s) of responsibility by attending internal and external
training classes, apartment association meetings, and other events,
and accessing other information sources -Working Conditions -
- Property Managers will work in an office environment, but also
may have frequent exposure to outside elements where temperature,
weather, odors, and/or landscape may be unpleasant and/or hazardous
-Physical Demands: -
- Team member must be able to physically access all exterior and
interior parts of the property and amenities
- Team member must be able to push, pull, lift, carry, or
maneuver weights of up to twenty (20) pounds independently and
fifty (50) pounds with assistance
- Routine local travel may be required to attend training
classes, or other situations necessary for the accomplishment of
some or all of the daily responsibilities of this position
-Knowledge, Skills, & Abilities: -
- Must be kind, service oriented, discipline, and a leader
- Must be self-motivated, flexible and a team player
- Demonstrated ability to read, write, and communicate
effectively to comprehend and complete legal documents, sell, and
explain apartment features, and answer questions about the
property's operation.
- Demonstrated proficiency in Internet, word processing,
spreadsheet, and database management programs in order to complete
required reports and employment documents. Strong proficiency in
using property management software (One Site).
- Demonstrated mathematical skills necessary to add, subtract,
multiply, and divide numbers, decimals, and fractions, and
calculate percent in order to complete financial records, budgets,
and other fiscal reporting information.
- Demonstrated understanding of property operations and of lease
terms and lease enforcement, including collections
- Employment history that demonstrates the application of
property management, sales, marketing, and customer service
background sufficient to assist in managing the day-to-day
operation of an apartment community, resolve customer complaints
and issues, complete financial records, documents, and reports,
increase sales revenues, and coordinate the word of a team
- Innovative and solutions-oriented thinker with great
organizational skills -Education and Qualifications: -
- Associate's or Bachelor's Degree
- Minimum 3 years' full-time experience in Property Management,
preferably in affordable housing
- Minimum 2 years of previous leasing experience in a independent
senior or multi-family community.
- Demonstrated ability to read, write, and communicate
effectively
- Must demonstrate ability to perform market outreach in local
community
- Demonstrated proficiency in word processing, property
management applications (preferably One Site)
- Proficiency and fluency in using the internet for marketing,
advertising, and sales-related circumstances, including using
Craigslist, Google -Physical Demands: -
- Team member must be able to physically access all exterior and
interior parts of the property and amenities.
- Team member must be able to push, pull, lift, carry, or
maneuver weights of up to twenty (20) pounds independently and
fifty (50) pounds with assistance.
- Routine local travel may be required to attend training
classes, or other situations necessary for the accomplishment of
some or all of the daily responsibilities of this position -EEO
Statement: -Elevation Property Management is committed to providing
an environment of mutual respect where equal employment
opportunities are available to all applicants and teammates.
Elevation Property Management is an equal opportunity employer and,
as such, openly support and fully commit to recruitment, selection,
placement, promotion, and compensation of individuals without
regard to race, color, religion, age, sex (including pregnancy,
gender identity, and sexual orientation), genetic information,
national origin, disability status, protected veteran status or any
other characteristic protected by federal, state, or local laws.
-We believe that diversity and inclusion among our teammates are
critical to our success.Company Benefits - 11 Paid Holidays - 15
Personal Days - National Healthcare, Dental, and Vision plans -
Company Provided Life Insurance plan, Short Term and Long Term
Disability - 401(k) plan - - - - - - - - - - - - - - - - - - - - -
- - - - - - - - - - - -
Keywords: Elevation Property Management LLC, Bryan , Leasing Manager, Executive , Bryan, Texas
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