Community Manager
Company: The Scion Group
Location: Bryan
Posted on: March 13, 2023
Job Description:
Want to learn more about The Scion Group? Check out our
website.
We're hiring immediately!
We are interested in every qualified candidate who is eligible to
work in the United States. However, we are not able to sponsor
visas.
Your Opportunity
Scion is paving a path in student living and the General Manager is
a keystone team member in the execution of our vision. This
position is a dynamic business manager, community leader and expert
in maintaining thriving operational, expense and revenue
performance.
The General Manager is a customer-centric leader that excels in a
fast-paced, agile, collegiate environment. This role demands
quick-thinking and excellent decision quality, general business
knowledge, exceptional leadership and an innate self-drive.
Your Benefits
- FLSA Status Exempt
- Discretionary annual bonus
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Matching
- Paid Maternal Leave
- Parental Leave
- Learning reimbursement opportunities Your Responsibilities
Staff Development and Leadership
- Attract, hire, retain and train exceptional team members.
- Provide leadership, accountability and coaching for staff
performance and foster a positive and productive team
environment.
- Proactively succession plan and ensure community operates
successfully in your absence.
- Responsible for all onsite staff training and compliance,
including Fair Housing, safety, and company policies.
- Accountable for appropriate property staffing at all times,
including after hour on-call shifts, being the primary responder.
Property Administration
- Prepare, respond and advise on all community aspects including
market, physical condition, policies, procedures and onsite
emergencies.
- Engage the Legal department for vendor management, risk
management and contract administration matters.
- Proactively plan and execute annual Turnover process to ensure
all team members and vendors have clear goals and expectations to
meet all deadlines. Facilities & Capital
- Accountable for safe and sanitary community experience for
employees, residents and guests including property appearance,
operationally sound facilities, preventative maintenance and great
service.
- Accountable for property curb appeal and overall appearance of
building exterior, common areas, amenities, and apartments.
- Maintain and audit valid building and system permits. Plan and
provide oversight for property and vendor inspections.
- Regularly inspect grounds, interior and resident amenities /
general common areas to ensure that the facilities comply with all
codes and company standards. Financial Performance
- Manage all financial aspects of the property such as preparing
annual and capital budgets, managing property expenditures,
variance requests, invoice entry, payroll, inventory, collection
policies, enhancing NOI, forecasting, meeting revenue targets, and
month-end processes.
- Work collaboratively with Property Accounting to prepare
monthly financial accounting, reporting, and explanation of
variances.
- Forecast and manage financial performance of annual Turnover
process including personnel management, overtime hours, and vendor
contracts.
- Pro-actively seek out ways to add revenue and/or reduce
expenses to enhance Net Operating Income. Customer Experience &
Sales
- Implement and maintain Scion's customer experience philosophy
including but not limited to: brand integrity, reputation
management, resident events, work order management, turnover,
hiring and developing staff with a customer experience
mindset.
- Responsible for reputation management using appropriate systems
and/or platforms.
- Accountable for achievement of revenue targets such as market
rates, gain to lease, concessions and leasing velocity.
- Accountable for ensuring that all onsite staff are clear on
sales and revenue goals and that they are constantly working to
achieve them.
- Monitor KPIs in relevant platforms, report on insights and
proactively address issues. The responsibilities listed above may
not be all inclusive.
What We Require
- Exceptional written and verbal communicator
- Keen on strategic agility
- Sharp business acumen
- Customer-centric mindset
- 3+ years' experience managing living communities and a team of
3+
- Proficient in Property Management Systems (Entrata preferred)
Operational Details
- Job location is at the assigned property. May be required to
travel periodically.
- Working hours consist of daytime business hours, requiring
additional non-traditional hours during peak times and
emergencies.
The Scion Group LLC provides equal employment opportunities (EEO)
to all employees and applicants for employment without regard to
race, religion, creed, national origin, color, gender, sex, sexual
orientation, gender identity or expression, age, physical or mental
disability (as long as the employee/applicant is otherwise
qualified for the job with or without a reasonable accommodation),
genetic information, HIV/AIDS status, marital status, uniformed
service, veteran status, pregnancy or other legally protected
status or category under federal or state law. The Scion Group LLC
complies with applicable state and local laws governing
nondiscrimination in employment in all locations in which the
Company has properties. This policy applies to all terms and
conditions of employment, including hiring, placement, promotion,
termination, layoff, recall, transfers, leaves of absence,
compensation, training and other terms and conditions of
employment. The Scion Group LLC is committed to the principles of
equal employment opportunities.
IND2 #wearehiring #werehiring
Keywords: The Scion Group, Bryan , Community Manager, Executive , Bryan, Texas
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