Parts Manager

Company: USA Automotive Partners
Location: Caldwell
Posted on: March 19, 2023

Job Description:

Parts Managers are responsible for inventory management -and control for businesses that use or sell replacement parts, including car dealerships, construction companies, and service centers. They work with suppliers to source necessary parts. If they work in a store where the general public can buy parts, they're responsible for customer service, utilizing their sales skills. In this leadership role, the Parts Manager also supervises other employees in the parts department, including hiring and training.

• Provide excellent customer service at all times
• Monitor current customer base and recommend strategies to attain more clients and ensure an optimal level of customer satisfaction
• Determine part sales objectives and targets and determine department needs to ensure all parts needed are in stock per build schedule
• Develop effective parts processes for both internal and external customers and maintain an inventory for all service departments and coordinate with various vendors to obtain all discounts
• Train all employees to work efficiently with all customers and parts and ensure the effectiveness of all warehouse operations according to objectives
• Identify and resolve all issues in the parts department and ensure the achievement of all short-term and long-term objectives
• Prepare appropriate forecasts, monthly, and annual sales plans and targets and evaluate all activities for all departments
• Design various merchandising strategies and monitor inventory of all physical parts and oversee all return processes for parts
• Maintain all warranty claims and assist in all related changes
• Coordinate with vendors for all shipping delays to ensure compliance and timeliness
• Manage all purchase orders and resolve any discrepancies for all purchase orders
• Train all parts personnel in sales and inventory procedures and participate in all sales meetingsJob Qualifications: -
  • Must have the ability to work well under pressure
  • Good administrative skills
  • Computer literacy in order to type up reports, results, and details of customer interaction
  • Ensure and maintain effective training standards for all employees
  • Efficiency and organizational skills
  • Must maintain 100% of all factory-required training, including being 100% compliant within the first 30 days of hire

Keywords: USA Automotive Partners, Bryan , Parts Manager, Executive , Caldwell, Texas