Field Service Coordinator, RN - Inner Loop 610, Houston, TX
Company: UnitedHealthcare
Location: Houston
Posted on: March 9, 2026
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and optimized.
Ready to make a difference? Join us to start Caring. Connecting.
Growing together In this Health and Social Services Coordinator
role, will be an essential element of an Integrated Care Model by
relaying the pertinent information about the member needs and
advocating for the best possible care available, and ensuring they
have the right services to meet their needs. Our team is made up of
RNs, Social Workers, Behavioral Health Specialists and others
dedicated to helping members achieve their health care goals.
Primary Responsibilities: - Assess, plan, and implement care
strategies that are individualized by patient and directed toward
the most appropriate, lease restrictive level of care - Identify
and initiate referrals for social service programs, including
financial, psychosocial, community and state supportive services -
Manage the care plan throughout the continuum of care as a single
point of contact - Communicate with all stakeholders the required
health-related information to ensure quality coordinated care and
services are provided expeditiously to all members - Advocate for
patients and families as needed to ensure the patient's needs and
choices are fully represented and supported by the health care team
Visit Medicaid members in their homes and/or other settings,
including community centers, hospitals, or providers' offices
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in. Required
Qualifications: - Current, unrestricted RN license in the State of
TX - 4 years of experience working within the community health
setting or in a health care role - Intermediate Microsoft Office
experience working with Microsoft Word, Excel, and Outlook (ability
to create, edit, save and send documents, spreadsheets and emails)
- Valid driver's license, reliable transportation and the ability
to travel up to 75% in assigned region to visit Medicaid members in
their homes and/or other settings, including community centers,
hospitals, nursing facilities or providers' offices - High speed
internet at residence - Reside in or within commutable driving
distance from Harris County, Central Houston area Preferred
Qualifications: - PDPM certification or the ability to obtain
within 30 days of employment - Experience in case management and/or
certification in case management (CCM) - Field-based work
experience - Experience with electronic charting - Proven
background in managing populations with complex medical or
behavioral needs - Bilingual skills: English and Spanish - Reside
in Harris County, Central Houston area Pay is based on several
factors including but not limited to local labor markets,
education, work experience, certifications, etc. In addition to
your salary, we offer benefits such as, a comprehensive benefits
package, incentive and recognition programs, equity stock purchase
and 401k contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with us,
you'll find a far-reaching choice of benefits and incentives. The
hourly pay for this role will range from $28.94 to $51.63 per hour
based on full-time employment. We comply with all minimum wage laws
as applicable. At UnitedHealth Group, our mission is to help people
live healthier lives and make the health system work better for
everyone. We believe everyone-of every race, gender, sexuality,
age, location and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission. UnitedHealth Group is
an Equal Employment Opportunity employer under applicable law and
qualified applicants will receive consideration for employment
without regard to race, national origin, religion, age, color, sex,
sexual orientation, gender identity, disability, or protected
veteran status, or any other characteristic protected by local,
state, or federal laws, rules, or regulations. UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug
test before beginning employment.
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