Developer/ Support Engineer

Company: Diverse Lynx
Location: Houston
Posted on: April 30, 2024

Job Description:

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve the daily production/non-production issues.
• Responsible for analysis of different support requests (Service Requests) raised across open system applications and end to end resolution.
• Should be able to manage customer expectations and communicate thoroughly through tickets and calls.
• Responsible to make code changes and push changes to code repository.
• Plan Production release activities and coordinate implementation with respective teams according to the schedule.
• Responsible to make enhancements / bug fixes if necessary to satisfy business needs.
• Refer to database to provide solutions.
• Ability to multi-task and perform effectively.
• Availability for application AVP's post changes.
• Incident Management / Problem Management.
• Agile basic knowledge. Must have:
  • Technical: ReactJS or Angular, JavaScript, HTML, Core Java, Java 8, Spring Boot, REST API, Log4j, Database (Oracle, SQL Server, Snowflake), Cloud exposure, App Dynamics, OpenSearch, IDE (Eclipse or anything), Splunk, ServiceNow.
  • Domain: Insurance and financial support services (Preferred).
    
    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Keywords: Diverse Lynx, Bryan , Developer/ Support Engineer, IT / Software / Systems , Houston, Texas