15h Left: Senior Systems Analyst, Client Integration Support - Retirement Business Services - Hybrid
Company: Charles Schwab
Location: Austin
Posted on: June 25, 2025
|
|
Job Description:
Position Type:RegularYour opportunity At Schwab, you’re
empowered to make an impact on your career. Here, innovative
thought meets creative problem solving, helping us “challenge the
status quo” and transform the finance industry together. As a
financial services leader, The Charles Schwab Corporation, Inc.
aims to be the most trusted leader in investment services. For more
than three decades, The Charles Schwab Corporation has been an
advocate for individual investors and the independent advisors who
serve them.Personal Choice Investment Services(PCIS),
withinWorkplace Services(WS), provides the industry leadingPersonal
Choice Retirement Account(PCRA) andHealth Savings Brokerage
Account(HSBA) through, Charles Schwab & Co., PCIS is growing
rapidly by providing PCRA & HSBA, to Schwab Retirement Plan
Services and the rest of the retirement and health savings
industries. The PCIS Group's objective is to deliver competitive
products and services to the intermediaries it serves. A strong
understanding of the retirement market and the ability to identify
our clients’ business needs is paramount to our success. Within
this group, theClient Integration and Support Teamis responsible
for onboarding Personal Choice Retirement Accounts (PCRA) and
Health Savings Accounts (HSA) clients onto Schwab’s Brokerage
platform. AsSenior Systems Analyst, Client Integrations and
Support, you will serve a key role in leading PCIS’s efforts to
engage and showcase our capabilities to prospective and current
clients by supporting client integrations onto the Schwab Brokerage
platform. In this role, you will work closely with business
partners in PCIS, Relationship Management, Product Management,
Compliance, and various scrum teams to setup plans and accounts
primarily for the Personal Choice Retirement Accounts (PCRA) and
Health Savings Accounts (HSA) products. Responsibilities will
include, but not be limited to: - Provide coordination during the
client development, testing and deployment integration ensuring
internal teams’ alignment with the client’s needs. - Understand
Clients’ business requirements and integration needs, and present
options tailored to the clients’ needs. Primary liaison between
PCIS, internal QA resources and the clients’ technology team for
testing activities. - Provide hands-on support and troubleshooting
during the implementation phase. - Works with the Agile delivery
team to craft high quality customer-centric user stories - Monitor
clients’ daily file transmission - Prepare and participate in
Quarterly installs after market close for system enhancements and
bug fixes. What you have To ensure that we fulfill our promise of
"challenging the status quo," this role has specific qualifications
that successful candidates should have. Required Qualifications -
Subject matter expert on Brokerage Plans and account integrations
providing leading practices, and recommendations. - Experience in
financial services - Degree or equivalent experience - Strong
communication skills - written and verbal - Proficiency with
Microsoft office applications - Capable of working independently,
and as part of a well-coordinated team to meet business needs and
target dates - Demonstrated success in supporting multiple projects
and priorities with short timelines - 2-3 years Data analysis - 3-4
years strong analytical problem-solving skills - 3-4 years
Agile(scrum) experience; creating and prioritizing stories in JIRA
- 2 years SQL, script writing Preferred Qualifications - 4-7 years’
experience in Self Directed Brokerage Accounts - 3-4 years’
experience with Popweb, Client Central, Scube, SAC and EMTR - 2
years SAFe experience; PI/Sprint planning, Agile ceremonies - SAFe
certified - API experience What’s in it for you At Schwab, we’re
committed to empowering our employees’ personal and professional
success. Our purpose-driven, supportive culture, and focus on your
development means you’ll get the tools you need to make a positive
difference in the finance industry. OurHybrid Work and
Flexibilityapproach balances our ongoing commitment to workplace
flexibility, serving our clients, and our strong belief in the
value of being together in person on a regular basis. We offer a
competitivebenefits packagethat takes care of the whole you – both
today and in the future: - 401(k) with company match and Employee
stock purchase plan - Paid time for vacation, volunteering, and
28-day sabbatical after every 5 years of service for eligible
positions - Paid parental leave and family building benefits -
Tuition reimbursement - Health, dental, and vision insurance
Keywords: Charles Schwab, Bryan , 15h Left: Senior Systems Analyst, Client Integration Support - Retirement Business Services - Hybrid, IT / Software / Systems , Austin, Texas