Client Engagement Specialist - Legal Sales
Company: C. E. Borman & Associates
Location: Bryan
Posted on: May 17, 2023
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Job Description:
We are a client-centered, creative, and compassionate family law
firm looking for an experienced Non-Attorney Salesperson (Client
Engagement Specialist) to sell legal services to prospective
clients. This includes conducting all consultations for leads
scheduled with an appointment for our office - these appointments
are held by phone, in person, and by Zoom. There is absolutely NO
cold calling. Experience in selling professional services is
strongly preferred. The right individual for our firm is
understanding and empathic, wanting to help people find peace in
their most stressful and darkest moments. This position will
require you to be a team player, as ultimate success will come from
working well with the sales and marketing team.
This position is In-Office.
Responsibilities:
--- Manage the pipeline of leads and potential new clients
including tracking and use of the firm's client relations
management program
--- Ensure client satisfaction with legal services offered by the
firm through post-engagement systems
--- Engage in networking functions to generate leads and potential
new clients for the firm
--- Cultivate long-term relationships with current and former
clients and other business referral partners
--- Work with the marketing team and assist in implementing various
marketing strategies and activities
Qualifications:
The right person for this role must:
--- Not only adapt to change but drive it
--- Desire to help people seek the solution to their problem
--- Have a high energy level
--- Show a proven track record in sales and other jobs
--- History of achieving and consistently exceeding personal
goals
--- A great conversationalist with the ability to quickly build
rapport and credibility with potential new clients
--- Be comfortable with technology
--- Proficiency in Microsoft Office, sales, and CRM programs, and
the technical aptitude to learning new systems
--- Ability to identify opportunities to increase conversion
rates+
--- Be a team player
--- Be metrics-driven and KPI (key performance indicator) -
obsessed
--- Have experience in high-end sales products such as jewelry,
cars, luxury apparel, real estate, time-shares, and the like or
Professional Services
About Company:
C.E. Borman & Associates is a family law team of attorneys and
legal professionals who provide straight talk and honest advice.
We're here to support our clients through the legal landmines with
patience, compassion, and integrity.
Our fearless leader is Texas attorney Channa Borman. She is an
honest, down-to-earth, straight-talking attorney who focuses her
practice on divorce and family law.
Our law firm managers are dedicated to hiring and training legal
and administrative professionals who go above the standard.
Attorneys and legal staff members work together to implement best
practices that benefit the team's goal to create a higher standard
and professional quality of work. Other benefits include
competitive pay, paid holidays, bonuses, retirement, and health
insurance.
Keywords: C. E. Borman & Associates, Bryan , Client Engagement Specialist - Legal Sales, Legal , Bryan, Texas
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