Client Engagement Specialist - Legal Sales

Company: C. E. Borman & Associates
Location: Bryan
Posted on: May 17, 2023

Job Description:

We are a client-centered, creative, and compassionate family law firm looking for an experienced Non-Attorney Salesperson (Client Engagement Specialist) to sell legal services to prospective clients. This includes conducting all consultations for leads scheduled with an appointment for our office - these appointments are held by phone, in person, and by Zoom. There is absolutely NO cold calling. Experience in selling professional services is strongly preferred. The right individual for our firm is understanding and empathic, wanting to help people find peace in their most stressful and darkest moments. This position will require you to be a team player, as ultimate success will come from working well with the sales and marketing team.

This position is In-Office.

Responsibilities:
--- Manage the pipeline of leads and potential new clients including tracking and use of the firm's client relations management program
--- Ensure client satisfaction with legal services offered by the firm through post-engagement systems
--- Engage in networking functions to generate leads and potential new clients for the firm
--- Cultivate long-term relationships with current and former clients and other business referral partners
--- Work with the marketing team and assist in implementing various marketing strategies and activities

Qualifications:
The right person for this role must:
--- Not only adapt to change but drive it
--- Desire to help people seek the solution to their problem
--- Have a high energy level
--- Show a proven track record in sales and other jobs
--- History of achieving and consistently exceeding personal goals
--- A great conversationalist with the ability to quickly build rapport and credibility with potential new clients
--- Be comfortable with technology
--- Proficiency in Microsoft Office, sales, and CRM programs, and the technical aptitude to learning new systems
--- Ability to identify opportunities to increase conversion rates+
--- Be a team player
--- Be metrics-driven and KPI (key performance indicator) - obsessed
--- Have experience in high-end sales products such as jewelry, cars, luxury apparel, real estate, time-shares, and the like or Professional Services

About Company:
C.E. Borman & Associates is a family law team of attorneys and legal professionals who provide straight talk and honest advice. We're here to support our clients through the legal landmines with patience, compassion, and integrity.

Our fearless leader is Texas attorney Channa Borman. She is an honest, down-to-earth, straight-talking attorney who focuses her practice on divorce and family law.

Our law firm managers are dedicated to hiring and training legal and administrative professionals who go above the standard. Attorneys and legal staff members work together to implement best practices that benefit the team's goal to create a higher standard and professional quality of work. Other benefits include competitive pay, paid holidays, bonuses, retirement, and health insurance.

Keywords: C. E. Borman & Associates, Bryan , Client Engagement Specialist - Legal Sales, Legal , Bryan, Texas