BryanRecruiter Since 2001
the smart solution for Bryan jobs

Wayfair: Customer Service Consultant (Hiring Now)

Company: Wayfair
Location: Bryan
Posted on: September 6, 2020

Job Description:

The starting rate of pay is $14/hr.At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.What You'll DoYou will troubleshoot and resolve customer service inquiries while building a relationship with the customerProvide service to customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment processYou will exceed customer satisfaction, efficiency metrics and issue resolution targetsContinuously look for areas of improvement and communicate trends in customer calls to leadership as appropriateSimultaneously navigate multiple software applications and technologiesYou will demonstrate conflict management skills and maintain professional composureWhat You'll NeedStrong problem-solving skills and the ability to think analytically while working in a fast-paced environmentExcellent communication and relationship building skillsPassion for helping othersA successful track record working in a high-volume environmentRegular and reliable attendanceAbility to maintain the required internet speed of at least 25 Mbps (download) and 5 (upload) to support voice traffic and HTTPS web traffic using a hard-wire Ethernet internet connection (no WiFi)A workspace that is free from noise or distraction (Wayfair provides all necessary computer equipment)About Wayfair Inc.Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.Apply Now

Keywords: Wayfair, Bryan , Wayfair: Customer Service Consultant (Hiring Now), Other , Bryan, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


IHV Solution Architect (Conroe)
Description: IHV Solution ArchitectJob Description:About UsSUSE the worlds largest independent open source company, helps customers, partners and communities be the difference in their spheres of influence. Through (more...)
Company: SUSE
Location: Conroe
Posted on: 09/25/2020

Network Engineer II - Spectrum Enterprise
Description: At a glance:Do you specialize in network engineering and improving the end user experience through the development and implementation of network enhancements Can you commit to a technical position providing (more...)
Company: Spectrum
Location: Pflugerville
Posted on: 09/25/2020

IHV Solution Architect (Cedar Park)
Description: IHV Solution ArchitectJob Description:About UsSUSE the worlds largest independent open source company, helps customers, partners and communities be the difference in their spheres of influence. Through (more...)
Company: SUSE
Location: Cedar Park
Posted on: 09/25/2020


Pricing Advisor
Description: Pricing Advisor, Dell Financial Services World-leading approaches in finance are fundamental to our success. Our Financial Analysis team has a broad and important responsibility. We rely on our analysts (more...)
Company: Dell
Location: Pflugerville
Posted on: 09/25/2020

Federal Dell VMware Inside Product Specialist
Description: Federal Dell VMware Inside Product Specialist --- D.C. Metro Area or Round Rock, TX Are you an Inside Sales Rep who has experience in Software Solutions and Infrastructure in the Federal sector , we want (more...)
Company: Dell
Location: Pflugerville
Posted on: 09/25/2020

Grocery Delivery (Car Required)
Description: FULL-SERVICE SHOPPER Why shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to (more...)
Company: Instacart
Location: Georgetown
Posted on: 09/25/2020

CDL-A OTR Driving Jobs - 2 Yrs. OTR EXP Req'd - Avg. $75k/Year
Description: What We Offer: Most drivers average 75,000 per Year 6,000 sign-on bonus for qualified drivers Generous home time Home when you want, for as long as you need 100 no-touch freight 95 drop and hook (more...)
Company: Tri National Inc
Location: Pflugerville
Posted on: 09/25/2020

Certified Occupational Therapist Assistant (COTA) - PRN
Description: Description Certified Occupational Therapist Assistant COTA - PRN Primary Location: United States-TX-TXRound Rock Function: Clinical Due to the ongoing public health concerns regarding COVID-19, as (more...)
Company: The MENTOR Network
Location: Georgetown
Posted on: 09/25/2020

Learning pod teacher
Description: Bubbles by Swing Education is seeking educators for the 20-21 Fall school term to support small, in-home learning pods in Travis County. A leader in teacher placement, Swing has worked with thousands
Company: Swing Education
Location: Pflugerville
Posted on: 09/25/2020

Senior Process Development Scientist (Pflugerville)
Description: Job DescriptionPosition Overview:Catalent hires people with a passion to make a difference to the health of millions of people globally. Your expertise, coupled with Catalent s advanced technologies and (more...)
Company: Catalent Pharma
Location: Pflugerville
Posted on: 09/25/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Bryan RSS job feeds