This position serves as a Residential Child Care Licensing
Investigator and is responsible for conducting child abuse/neglect
investigations of children placed in 24-hour childcare facilities
and child placing agencies licensed or certified by Residential
Child Care Licensing. In addition, the Residential Child Care
Licensing Investigator conducts investigations to determine the
facility's compliance with related Minimum Standards. The position
documents the conduct and findings of both investigations. The
abuse/neglect investigation deals with victims and perpetrators of
child abuse/neglect. The compliance investigation determines the
facility's role by assessing compliance with Minimum Standards. The
position is accountable for promoting sound residential childcare
and child placement principles in accordance with Texas licensing
law, Minimum Standards, and Texas Department of Family and
Protective Services policies and procedures. The position interacts
routinely with administrative and professional staff of private and
public facilities and child placing agencies licensed or certified
by Residential Child Care Licensing, other state agencies, Law
Enforcement entities, Child Care Licensing Legal staff and the
To learn more about the agency, please click here.
WHY WORK FOR DFPS?
The Texas Department of Family and Protective Services (DFPS) is
responsible for protecting the unprotected children, elderly, and
people with disabilities from abuse, neglect, and exploitation.
DFPS accomplishes this responsibility by employing over 12,000
workers who live up to the agency's Mission, Vision, & Values in
service to the 27 million citizens of Texas.
DFPS is not only a qualifying organization for the Service Loan
Forgiveness Program, which forgives the remaining balance on
college student Direct Loans after making 120 qualifying monthly
payments, but also offers excellent health benefits, special
discounts on many products and services through the Discount
Purchase Program, a lifetime monthly retirement annuity as well as
Texa$aver 401(k) and 457 Programs under the Employees Retirement
System of Texas. An additional benefit you will receive is 12 days
of paid annual leave, 12 sick days, and the potential to earn up to
four days of administrative leave each year. Your annual paid leave
accrual increases as your tenure increases.
Essential Job Functions:
- Investigates referrals that allege abuse/neglect of children
placed in facilities licensed or certified by Residential Child
Care Licensing. Coincidentally, investigates the facility's
compliance with applicable Texas Law, especially Minimum
- Documents findings of investigations regarding abuse/neglect
and compliance with Minimum Standards.
- Prepares for and testifies in criminal and civil courts,
including State Office of Administrative Hearings.
- Performs other duties as assigned and required to maintain unit
- Promotes and demonstrates appropriate respect for cultural
diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities:
- Thorough knowledge of the Family Code and other laws and
regulations relating to children and their care such as the Texas
Child Care Licensing Act.
- Knowledge of mental retardation, emotional disturbance,
physical handicaps, development disabilities, and treatment
measures as applied to children.
- Skill in assessing immediacy of harmful situations, which might
result in injury or death to a child and ability to take
- Skill in establishing and maintaining effective working
- Skill in effective verbal and written communication.
- Ability to manage hostility and resistance to regulation in a
professional, non-defensive manner.
- Ability to travel
Registration or Licensure Requirements:
This position requires use of the applicant's personal motor
vehicle to complete job functions.
Applicants for positions must have a reliable motor vehicle, and
acceptable driving record for the past five years, and a current,
valid Texas driver's license appropriate for the vehicle and
passenger or cargo load. Applicants must provide proof of driving
record and license.
Initial Selection Criteria:
Residential Child Care Licensing Investigator I: Graduation from
an accredited four-year college or university OR currently employed
as a Residential Child Care Licensing Investigator I.
Residential Child Care Licensing Investigator II: Employed as a
Residential Child Care Licensing Investigator for two years AND
Child Care Licensing Specialist Certification OR currently employed
as a Residential Child Care Licensing Investigator II OR previous
experience as a Residential Child Care Licensing Investigator II in
Texas Department of Family and Protective Services.
This position may be filled at any level from a RCCL
Investigator I to an RCCL Investigator II. Factors such as
education and experience may be considered when establishing the
starting salary; however, the starting salary for this position may
not exceed the maximum of the pay group.
This position will be in a mobile unit which means the majority
of the work will be conducted using mobile technology, such as a
tablet, while away from the office. Being mobile requires working
independently yet still being responsive to supervision and your
Newly-hired DFPS employees in eligible positions will be
assigned a DFPS cellular phone.
These requirements are not exhaustive, and additional job
related physical requirements may be added to these by individual
agencies on an as needed basis. Corrective devices may be used to
meet physical requirements. These are typical requirements;
however, reasonable accommodations are possible.
Physical Activities: He/she is frequently asked to stand, hear
and talk; he/she is occasionally asked to climb.
Physical Demands: The incumbent typically performs work that
requires him/her to exert up to 20 pounds occasionally, and/or up
to 10 pounds of force frequently, and/or a negligible amount of
force constantly to move objects.
Visual Requirements: The incumbent must be able to see objects
clearly at 20 inches or less, and at 20 or more feet. In addition,
he/she must be able to adjust his/her eyes to bring objects into
focus, distinguish colors, see objects in his/her peripheral
vision, and see objects in three dimensions.
Working Conditions: He/she typically works in a mobile
environment (the majority of work is performed outside of the
office environment) and is exposed occasionally to adverse
environmental conditions including, but not necessarily limited to,
extreme heat, wetness and humidity, chemicals, close quarters,
gases and heights.
Any candidate who is called to an agency for an interview must
notify the interviewing agency in writing of any reasonable
accommodation needed prior to the date of the interview.
Office Location May Vary
Note: There are no direct military occupation(s) that relate to
the initial selection criteria and registration or licensure
requirements for this position. All active duty, reservists,
guardsmen, and veterans are encouraged to apply. For more
information, see the Texas State Auditor's Military Crosswalk
HHS agencies use E-Verify. You must bring your I-9 documentation
with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA),
HHS agencies will provide reasonable accommodation during the
hiring and selection process for qualified individuals with a
disability. If you need assistance completing the on-line
application, contact the HHS Employee Service Center at
1-888-894-4747. If you are contacted for an interview and need
accommodation to participate in the interview process, please
notify the person scheduling the interview.