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Patient Access Representative III

Company: CommonSpirit Health
Location: Bryan
Posted on: May 3, 2021

Job Description:

OverviewCommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.ResponsibilitiesResponsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of St. Joseph Regional Health Center. Proficient in Office Assistant I & II duties so that they can develop Office Assistant who are at a lower level on the career ladder.Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival.Answers phone in pleasant manner and routes calls, takes messages, responds to questions and deals with patients needs expeditiously.Schedules follow-up appointments, and contacts no-show and canceled appointments to reschedule to ensure that no patient is lost to follow-up.Verifies and updates patient information at each encounter with patient.Collects copays, bad debts and prepays as specifies in the system at time of patient check-in. Issues receipts.Obtains patient forms, consents, signatures as needed to keep patient's records up to date.Collects and enters patient's insurance information into database.Obtains referral information is necessary for patient's appointment. Ensuring proper authorizations are obtained before patient is seen in the office.Assembles patient's charts for the next day visits, ensuring records from other offices have been received and scanned into patient's chart.Processes medical records requests from offices and other entities.Responsible for obtaining approvals through patient's insurance company for in/out of office procedures and surgeries.Schedules surgeries, outpatient appointments and admissions per providers requests.Handles all workers compensations and FMLA authorizations, eligibility for patient's appointments.Responsible for collecting any co-insurance, deductibles, and cash payments for surgery/office procedures before services are rendered.Maintains established par levels and places orders for supplies needed for office needs.Performs other duties as assigned to meet the organization`s needs.QualificationsEducationRequired: High school graduateExperienceRequired: Minimum 1 year clinic experiencePreferred: Bilingual Spanish/EnglishSkillsRequired: Computer programs/EMRDISCLOSURE STATEMENT:The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered a detailed description of all work requirements that may be inherent in position.Connect With Us!Not ready to apply, or can't find a relevant opportunity?Join one of our Talent Communities (to learn more about a career at CommonSpirit Health and experience #humankindness.CommonSpirit Health participates in E-verify.Requisition ID 2021-154422Employment Type Full TimeDepartment NeurosurgeryHours / Pay Period 80Shift DayStandard Hours Monday - Friday (8:00 AM - 5:00 PM)Facility / Process Level : Name CHI St Joseph HealthLocation TX-BRYANEqual OpportunityCommonSpirit Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

Keywords: CommonSpirit Health, Bryan , Patient Access Representative III, Other , Bryan, Texas

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