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By joining the American Red Cross you will touch millions of
lives every year and experience the greatness of the human spirit
at its best. Are you ready to be part of the world's largest
The American Red Cross is a humanitarian organization, led by
volunteers, that provides relief to victims of disaster and helps
people prevent, prepare for, and respond to emergencies. It does
this through services that are consistent with its Congressional
Charter and the Fundamental Principles of the International Red
Cross and Red Crescent Movement. The American Red Cross is the
foremost volunteer emergency service organization in the United
States with more than 590 chapters nationwide.
We are currently seeking a Business Operations Coordinator in
Reporting to the Chief Operating Officer or the Chief
Administrative Officer, the Business Operations Coordinator
provides transactional support for the finance, operational and
administrative functions of the Region, including budget
monitoring, daily finance transactions, local vendor relationships,
facilities management, fleet management, HR, IT, and
records/reports. Is the lead system user/trainer for software
business applications. Provides operations backup support for the
Region in the absence of the COO/CAO.
Financial Administrative Support: Provides administrative budget
support including expense coding; financial report dissemination,
initiating, monitoring and approving regional procurement
transactions, Collaborates with department leaders to ensure that
programs are executed within budget. Ensures location processes are
established and functioning for all cash and card transactions.
Supports department directors with analytics for monthly
forecasting of expenses.
Lead System User/Trainer for Business Applications and IT
Services: Utilizes appropriate systems and trains staff in their
use. Troubleshoots phone and computer issues for Region. Reviews
and assists with tech services requests.
Facilities/Asset Management Support: Ensures repairs are
completed within budget and appropriate system is used to pay
vendors. Develops and maintains relationships with vendors
supporting each physical location. Obtains proposals for potential
new vendors. Provides information/data needed for developing
Business Plans for real estate transactions. Is liaison with other
sectors for shared facilities/assets . Updates risk management
system with current values/status as appropriate.
Fleet Management Support: Maintains fleet inventory records.
Ensures appropriate and timely maintenance. Files and maintains
insurance claims and follow up with estimates/repairs. Is liaison
with Fleet Management in other sectors.
Events: Participates in planning events meetings. Maintains
insurance certificate applications, financial collection processes,
and appropriate forms and codes used for regulated items including
Reports/Data Information: Provides guidance and data for grant
reporting. Prepares various internal reports. Responds to
internal/external requests for information and/or documentation.
Acts as Region point of contact for FOCIS information.
Operations SOPs: Develops, maintains and distributes a regional
SOP Manual. Provides training to ensure consistent
processes/procedures related to operations functions throughout the
- Volunteer Coordination: May coordinate and train volunteers to
assist with less complex daily transactional work such as data
input, clerical support, etc.
Education: Associate's degree in Accounting, Business or Public
Administration required. Applicable experience may be applied
towards education requirement but must be in addition to years
experience required below.
Experience: Minimum 2 years' financial or facilities
administrative support experience in community organizations,
government agencies, non-profit organizations or business.
Experience working effectively with volunteers and board members.
Experience in coordinating finance and administrative functions
including information systems and facilities.
Skills and Abilities: Ability to plan, prioritize and organize
work to maximize team performance and meet customer expectations.
Excellent organizational skills and ability to work with attention
to detail. Strong interpersonal skills and the ability to create
and maintain collaborative work relationships within the
organization and with external stakeholders.
Other: Proficient with MS Office software, including Word,
Excel, PowerPoint and Outlook. Strong knowledge of federal, state
and local employment laws.
Travel: Travel is required throughout the Region. Some
out-of-region travel may also be required.
Apply now! Joining our team will provide you with the
opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to sex, gender
identity, sexual orientation, race, color, religion, national
origin, disability, protected veteran status, age, or any other
characteristic protected by law.
Interested in Volunteering?
Life's emergencies don't stop, and neither do American Red Cross
volunteers, who represent more than 90 percent of our workforce to
help prevent and alleviate human suffering. You can make a
difference by volunteering in a position that appeals to you and
allows you to use your unique skills and talents. The Red Cross
relies on generous volunteers who give their time and talent to
help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.
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