LOCATION OF POSITION
200 Duke Street, Suite 1400, Prince Frederick, MD. 20678
Main Purpose of Job
The Public Defender Intake Specialist I, is the first
interaction clients have with the Office of the Public Defender.
Professionalism and people skills are a must. Intake Specialists
will answer phones, enter data and interview clients for
information relevant to case files and to determine eligibility for
representation by the Office of the Public Defender. Employees in
this classification do not supervise.
The Office of the Public Defender is seeking detail oriented
applicants with customer service and data entry skills for a
full-time, entry level, Public Defender Intake Specialist I. The
position requires the ability to work in a fast paced environment
in the Prince Frederick, Maryland office located at 200 Duke
Street. Travel between offices is required as well as travel to the
county detention center for client interviews. The Public Defender
Intake Specialist I, interviews defendants to obtain background and
financial information to determine eligibility for public defender
services. Application information is obtained from defendants and
their families in our office, and the detention center.
Education: Graduation from an accredited high school or
possession of a high school equivalency certificate.
Experience: Six months of experience interviewing persons for
the purpose of obtaining and verifying background or financial
Candidates may substitute additional experience interviewing
persons for the purpose of obtaining background or financial
information on a year-for-year basis for the required
Candidates may substitute 60 credit hours from an accredited
college or university for the required experience.
- Candidates may substitute U.S. Armed Forces military service
experience as a non-commissioned officer in Compliance Inspection
and Support classifications or Compliance Inspection and Support
specialty codes in the Inspection, Investigation, Enforcement, and
Compliance field of work on a year-for-year basis for the required
DESIRED OR PREFERRED QUALIFICATIONS
Proficiency in data entry, strong communication skills and
experience working in a fast paced retail or office environment.
Customer service experience and a strong interest in working with
indigent defendants and their families.
LIMITATIONS ON SELECTION
Limited to Office of the Public Defender employees only.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which
require the operation of a motor vehicle. Employees assigned such
duties will be required to possess a motor vehicle operator's
license valid in the State of Maryland.
Applicants who meet the minimum qualifications will be admitted
to the examination for this classification. Successful candidates
will be ranked as BEST QUALIFIED, BETTER QUALIFIED, OR QUALIFIED
and placed on the employment (eligible) list for at least one
The examination will consist of a rating of your education,
training and experience related to the requirements of the
position. You may be required to complete a qualifications
supplement, or the rating may be based on your application.
Therefore, it is important that you provide complete and accurate
information on your application. Report all experience and
education that is related to this position.
Online applications preferred. Please fax all paper applications
and questionnaires to (410) 333-2260.
Inquiries regarding applications and submitting paper
applications can be directed to: Office of the Public Defender,
Human Resources Division, 6 Saint Paul Street, Suite 1304,
Baltimore, MD 21202; or by calling (410) 767-8497, toll free:
877-430-5187; TTY users call Maryland Relay Service 800-735-2258.
Please be sure to include your name, identification number (Easy
ID#) and job announcement number on any documentation to ensure
A paper copy of the MD State application form and questionnaire
can be downloaded from the link below.
As an equal opportunity employer, Maryland is committed to
recruiting, retaining and promoting employees who are reflective of
the State's diversity. People with disabilities and bilingual
candidates are encouraged to apply. We thank our Veterans for their
service to our country.
Click on a link below to apply for this position:
Fill out the Supplemental Questionnaire and Application NOW
using the Internet. View and print the Supplemental Questionnaire.
This recruitment requires completion of a supplemental
questionnaire. You may view and print the supplemental
questionnaire here. Apply via Paper Application. You may also
download and complete the Paper Application here.
- Contact Us
45 Calvert Street, Annapolis, MD 21401
300-301 West Preston Street, Baltimore, MD 21201
Toll Free (800) 705-3493
- Social Media Directory