Chick-fil-A Delivery Captain(Only accepting intern
Company: Chick-fil-A Bryan FSU
Location: Bryan
Posted on: August 5, 2022
Job Description:
Job DescriptionDuties & Responsibilities: Job is not limited to
but includes the following:Operational Tasks Utilize the Bringg app
to assign orders, dispatch and ensure drivers take their breaks
Resolve any driver disciplinary issues including but not limited
to:
- Assigning points for any policy or procedural violations
- Creating weekly drivers schedule(future)
- Giving out verbal warnings for policy or procedural
violations
- Maintaining proper documentation of any policy or procedural
violations
- Make sure OLD Leads are meeting all their job duties
- Following up with OLD leads if there are not fulfilling their
job duties
- This includes updating each driver's sheet at the start of each
pay period
- Keep team updated on operational tasks (reminding tip to enter
mileage etc.) via Slack
- Maintain delivery vehicles in top shape (schedule routine
maintenance checks, car washes etc.)
- Oversee onboarding of new drivers
- Create "REMARKable" Experience
- Actively look for ways to improve customer's experience
- Lead the team in providing second mile service
- Includes training drivers on how to best fulfill their orders
to provide excellent customer service (i.e. remembering to bring
extra sauces, extra straws etc.)
- Alert PR Director of any order inaccuracies and ensure customer
recovery
- Answer customer questions about personal delivery Beyond O.L.D
Duties
- Assist shift leads with:
- Counting drawers
- Fulfilling payouts
- Bank runs
- Inventory runs
- Customer recovery
- Assist in disciplinary duties including assigning points to
team membersQualifications
- Must have open availability
- Must be able to work 40-45 hours
- Fill out the expression of interest form
Keywords: Chick-fil-A Bryan FSU, Bryan , Chick-fil-A Delivery Captain(Only accepting intern, Other , Bryan, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...