Network Specialist I
Company: Texas State Job Bank
Location: Bryan
Posted on: March 17, 2023
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Job Description:
Job/Position DescriptionNetwork Specialist I: Are you ready to
be professionally challenged? Are you looking to be part of a
dynamic team of engaged and committed professionals? Then the
Network Specialist I may be just the job for you! Under the
Regional Information Technology Division the Network Specialist I
performs computer installations and on-going hands-on support for
end users. As an IT staff member your contribution will make a
difference in the life of a Texan. This position is located at the
3000 E Villa Maria, Bryan, TX Health and Human Services Office. The
position also provides support for the surrounding towns where we
have HHSC offices. This IT Professional is trained to be ready to
fix computer issues locally, remotely and on site as required. IT
techs work in a safe yet fast paced environment where customer
requests need to be completed quickly, effectively, and
efficiently. The job is a physically active position where ability
to move and carry moderately heavy computer equipment is a critical
requirement for this position. As this individual learns all
requirements of the Network Specialist I position, the tech will
also be trained alongside Senior IT Support Staff to learn new
technical skills including the latest up-to-date Operating System,
Office Suite, Applications, and other customer Specialty Software.
The Network Specialist I is brought up to speed (learns) to perform
moderately complex (journey-level) computer systems support work.
The tech learns to work under general supervision and is given
moderate latitude for the use of initiative and independent
judgment. Essential Job FunctionsExpected to work a predictable
work schedule 8 - 5 daily. Preplanning for maintenance and projects
on occasion requires techs to work afterhours and some weekends for
project completions and to perform network equipment upgrades and
to provide support during unexpected emergencies. NSI communicates
with Teammates with End Users, with Vendors, Project Leads, and
Management. Serves as local contact for remote network locations to
obtain clarification of problems and to identify solutions or
corrective actions. Provides customer service and answers user
inquiries regarding computer software, hardware operation, and the
use and interface of systems and software applications and provides
end user support and training in the use of available hardware,
software, and utilities. Troubleshoots and resolves
computer-related problems. Sets up computer equipment for employee
use and performs or ensures proper installation of cables,
operating systems, or appropriate software. Installs, maintains,
moves, and assists in testing and upgrading new and existing
hardware or software. Assists in maintaining the local area network
or wide area network, cable and switches installations, and
inventories. Performs procedures for backup, recovery, and archival
of files stored on the network. Communicates with vendors, users,
management, and network programming staff. Assists in maintaining
the network\'s physical and logical structures and in installing
and testing hardware and software. Assists in performance tuning
and capacity planning activities to enhance the performance of the
network resources and in maintaining network support software.
Assists in or conducts product evaluations of upgraded or new
hardware and software and identifies strengths, weaknesses, and
potential benefits to the agency. Assists in maintaining the
operating system and security software utilized on the network,
incl
https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=542429
Copy the URL in the preceding sentence to an Internet Explorer
browser to apply to the job directly through the Texas Health and
Human Services Career Portal.
Keywords: Texas State Job Bank, Bryan , Network Specialist I, Other , Bryan, Texas
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