Child Care Supervisor

Company: SERCO OF TEXAS - BRAZOS VALLEY
Location: Bryan
Posted on: March 19, 2023

Job Description:

Summary: - - - The CCS Supervisor has overall responsibility for all CCS functions, and supervises all CCS Staff directly and has ultimate responsibility for all staff and their duties. - DUTIES AND RESPONSIBILITIES: - --- - - - - - Ensures that policy and procedures stated in the CCS contract, contract manual and vendor manual are adhered to the mission of SERCO. --- - - - - - Responsible for overseeing the caseload of Child Care Services to customers ensuring positive outcomes --- - - - - - Assists with coordinating the flow of CCS client services through meeting with Center staff. --- - - - - - Administers --- - - - - - Submits required reports in a correct and timely manner --- - - - - - Gives direction to CCS staff in daily operations --- - - - - - Selects, assigns, evaluates and recommends termination of staff in accordance with Serco Personnel Policies --- - - - - - Assists with cross-training staff in the different functions and services provided at the Career Center. --- - - - - - Works with the contract manager and child development to assure CCS operations are completed as required --- - - - - - Works cooperatively with Serco in supervising and coordinating workload of CCS staff --- - - - - - Works cooperatively with Serco controller in supervising and coordinating workload of CCS accounting staff --- - - - - - Handles customer and staff concerns in a professional and efficient manner. --- - - - - - Participates in training projects to promote staff development --- - - - - - Provides and ensures communication among areas of responsibility through interpretation of CCS policies and procedures - --- - - - - - Establishes a method of learning and resolving complaints, originating from parents or vendors, in accordance with guidelines set by the Texas Workforce Commission --- - - - - - Assures accuracy in vendor and case/client files according policy and procedure relating to quality assurance --- - - - - - Provides effective interface with advisory boards, neighborhood councils, special committees and other agencies and non-profits --- - - - - - Develops and implements Staff Development for personnel on a cycle for knowledge, skills, and job specific responsibilities --- - - - - - Performs other duties as assigned - - - DESIRED KNOWLEDGE, SKILLS, AND AVAILABILITY: - --- - - - - - Working knowledge of workforce service programs, including Workforce Programs and Child Care. - --- - - - - - Knowledge of accounting computer applications(TWIST, MIP, etc) - - - - EDUCATION AND EXPERIENCE: - --- - - - Graduation from an accredited four-year college or university with major course work in public administration, business management or related field, plus experience in auditing, quality assurance or program/statistical analysis. (18 mos. direct or related experience is equal to 1 year of education). --- - - - Five years of experience with federally funded social service programs applicable to unit assigned; or a combination of relevant experience and education. --- - - - Combination of education and experience may be substituted for a Degree. --- - - - Working knowledge of regulations affecting the workforce development system. --- - - - Solid quantitative, analytical, process development, facilitation and organizational skills required. - --- - - - Ability to handle confidential information with diplomacy and tact - SPECIAL REQUIREMENTS: - --- - - - - - Must possess a valid Texas Driver's License and provide automobile liability insurance as required by the State of Texas. - --- - - - - - Must have access to reliable transportation in order to make required home visits. - - - - - - Must have Physical demands and work environment: - The physical demands and work environment characteristics describe here are representative of those that must be met by an employee to successfully perform the essential functions of the job. - --- - - - - - PHYSICAL DEMANDS: While performing duties of the job, employee is occasionally required to stand; walk; sit; for long periods of time. Employee must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up display area. - --- - - - - - WORK ENVIRONMENT: Fast paced, demanding physically and mentally, will be in constant communications. - - - - - - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. - General sign off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies. - I have read and understand this explanation and job description. - Equal Employment Opportunity Employer - Position Open until filled

Keywords: SERCO OF TEXAS - BRAZOS VALLEY, Bryan , Child Care Supervisor, Other , Bryan, Texas