Customer Service/Patient Care/ Human Resources. Evaluates and
prioritizes workload for efficient delivery of services to ensure
that guest are atteneded to in a timely manner. Transports patient
urine specimens or other specimens collected on nursing units as
required. Assists outpaitients that report to the outpatient
waiting room. Receives specimens in the LIS. Delivers specimens to
the laboratory department for testing. Keeps the laboratory
technologist informed of activities. Provides clinical orientation
and supervision for students and new or less experienced laboratory
personnel as assigned. Uses problem solving skills and persistence
to attain an acceptable outcome.
Communication. Establishes and maintains a working relationship
with the immediate supervisor for the position or shift worked to
ensure efficient and effective open lines of communication.--
Establishes and maintains line of communication with all staff.--
Promotes public relations by maintaining a professional image and
conduct in interacations with other health care professionals,
agencies and the community.-- Practices effective telephone skills.
Participates in department meetings.
Technical Skills and Knowledge. Consistently verifies the identity
of the patient being drawn and labels all specimens properly to
ensure prompt processing of accurate patient information.--
Following prescribed procedures and using appropriate technique,
obtains blood specimens by skin puncture or venipuncture. Collects
STAT and Urgent specimens withn the estsablished time frames.--
Performs capillary glucose tests.-- Demonstrates age specific
knowledge for tests performed.-- Collects blood specimens and urine
specimens for legal purposes.-- Establishes and maintains chain of
custody for legal purposes.-- Uses laboratory information system
(LIS) appropriately and efficiently.
Quality Assurance, Improvement and Control. Anticipates and
recognizes errors.-- Evaluates suitability of specimens for
analysis.-- Peforms and reviews Proficiency Testing.-- Participates
in compliance with all regulatory agencies (i.e. CAP, JCAHO, CLIA
Personal and Professional Growth and Image.-- Completes Healthnet
Education lessons plans to expand personal knowledge in areas
critical to job duties.
Attendance and Dependability. Punctual as defined by department
policy to ensure that work is started and completed on time.
Follows department rules regarding scheduling and schedule
changes.-- Demonstrates willingness to adjust schedule to meet
Financial Resources.-- Assists in cost control through efficient
use of supplies to maximize allocated resources.-- practices
inventory control and orders supplies as needed.
Compliance/Policy Development.-- Reads and follows all
organizational and departmental policies and procedures to remain
in good standing with the organization and to lead by example.
Peforms clerical duties such as filing and report distribution to
maintain normal operations of the lab.
Maintenance and Safety.-- Maintains assigned areas in a clean and
orderly manner.-- Puts up supplies and stocks as needed.-- Follows
policy for the Employee Injury, Infection Control, Hazard
Surveillance and Chemical Hygiene programs.-- Participates in and
recommends changes to the LIS and Downtime Test Management
Performs other duties as assigned to meet the organization`s
NEEDED TO ADVANCE TO LEVEL 2:
Competent as duties as listed in job description for phlebotomist
6+ month--------s continuous employment as a Phlebotomist 1
Performance evaluation score of 3.0 or grater
POCT: Accucheck and ACT
Proficient in Level 1 duties
Fewer than 5 occurrences in a rolling 12 month period
No disciplinary issues (counseling) within last 12 month period
Proficient at accessioning specimens, as assigned to
Perform 3 CEU--------s per year
- Requisition ID: 2019-R0252138
- Schedule: Full-time
- Shift: Variable
- Market: CHI St. Joseph Health