General IT Support Technician
Company: Oldham Goodwin Payroll LLC
Location: Bryan
Posted on: April 8, 2021
|
|
Job Description:
Description: The General IT Support Technician will be the go-to
person for all initial IT support. They are responsible for the
overall management of the telecommunications infrastructure to
serve the corporate office, satellite corporate offices, as well as
provide input and guidance on selected managed worksites. The
Technician shall troubleshoot and fix general desktop/laptop
issues, general LAN and connectivity issues, quickly respond to OGG
employee requests who are experiencing problems with their
computer, and other general IT issues which come up from time to
time. The most common issues are helping with initial computer and
user setups, fixing printer problems, general audio-visual
assistance in conference room settings, MS Office software
assistance, communicating with 3rd party IT vendors for advanced
troubleshooting/repairs, and maintaining comprehensive list of
OGG's IT hardware and software inventory and licenses. The
Technician shall also be responsible for evaluating and ordering
all IT hardware and peripherals for OGG; while using technical and
budgeting factors (e.g., lease vs. buy) to determine the best
products for the company.Furthermore, this position will develop,
implement and manage basic cybersecurity protocols. These protocols
shall include conducting routine cybersecurity readiness
evaluations implementation of a Ransomware Self-Assessment Tool
(R-SAT), and develop and implement a Critical Vendor Management
Program (CVMP). The R-SAT is a questionnaire that will help
identify and walk-through key measures to protect the Company and
assist in evaluating preparedness for Ransomware attacks. The CVMP
report will summarize the relationships with all critical vendors
that assist in carrying-out specific critical technology related
functions for the Company. At a minimum, the protocols and
corresponding reports will be reviewed and updated annually, and
include overall recommendations as it pertains to each critical
technology vendor. General Job Responsibilities:---Manage the
overall telecommunications infrastructure, including any
third-party vendors for the corporate office, satellite offices and
selected managed worksites.---Provide end user support to remedy
telecommunications, computer, audio/visual, basic network, printing
and other technology related issues. Solutions may be provided
remotely or onsite as appropriate.---Be responsible for the
IT/Telecommunications purchasing process, configuring and
installing new devices, and providing IT/Telecommunications
equipment inventory management.---Oversee the administration and
implement basic cybersecurity measures, such as a Ransomware
Self-Assessment and a Critical Vendor Management Program.
---Monitor software licensing and service agreements to ensure
compliance.---Setup and assist with the IT requirements for new
hire onboarding---Communicate and work with 3rd party IT vendor /
networked phone vendor / networked printers / internet
provider---Create and update documentation for OGG employee IT
informationals for OGG processes as well as common issues---Provide
suggestions and research for improving OGG IT infrastructure and
softwarePM20. Requirements: ---Positive attitude---Problem solving
and analytical thinking---Excellent communication (in
person/phone/online chat)---Patience and strong desire to
help---General customer support---Professional demeaner (appearance
& attitude)---General PC proficiency---MS Office software (Outlook,
Word, Excel)---Familiarity with LAN and networking---Continuous
learning of IT hardware, software, and networkingBonus:---General
IT help desk experience---Experience in corporate
environment---BOX, Zoom, MS Teams experience
PI
Keywords: Oldham Goodwin Payroll LLC, Bryan , General IT Support Technician, Professions , Bryan, Texas
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Professions JobsHave a CDL and looking for something better? Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve br Available Trucking Jobs: br Company: Live Trucking Location: Georgetown Posted on: 04/17/2021 OB Technician Jobs: Hiring Immediately! Full Time / Part Time - $20-$37/Hr Description: Find your next job here Will Company: Healthcare Jobs Location: Georgetown Posted on: 04/17/2021 Operating Room Technician Jobs: Hiring Immediately! Full Time / Part Time - $20-$37/Hr Description: Find your next job here Will Company: Healthcare Jobs Location: Georgetown Posted on: 04/17/2021 Food Courier Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...) Company: Doordash Location: Georgetown Posted on: 04/17/2021 Installation Technician Description: It's your turn to take the lead and deliver the future before anyone else. You'll introduce our customers to AT T's award-winning TV service and state of the art technology while creating a best in class (more...) Company: AT&T Location: Pflugerville Posted on: 04/17/2021 Paint Technician Jobs: Hiring Immediately! Full Time / Part Time - $18-$47/Hr Description: Find your next job here Will Company: Part Time Jobs Location: Georgetown Posted on: 04/17/2021 Need Recent Grad CDL-A Truck Driver Now, 4/8/2021, Great Home Time Description: Job Description CFI is Looking for Recent Grads Excellent Pay and Benefits - Reliable Company: Cfi - Recent Graduates Location: Georgetown Posted on: 04/17/2021 Field Technician - South Austin Description: What is your goal br If you're like a lot of people, you want a career that can grow with you. Spectrum Field Technicians come from all kinds of backgrounds and experience levels. If you're new to (more...) Company: SPECTRUM Location: Pflugerville Posted on: 04/17/2021 Delivery Service Driver - Lake Creek - 9274 Description: We are hiring Delivery Drivers to join our team Our Delivery Drivers get to ride around town, listen to music, and make great money We have very flexible schedules and even allow Company: Domino's Location: Pflugerville Posted on: 04/17/2021 Food Courier - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Georgetown Posted on: 04/17/2021 |