AT&T Marketing and Customer Service Representative

Location: Austin
Posted on: June 23, 2025

Job Description:

Are you a people person with a knack for sparking conversations and a passion for connecting others? Educo Solutions Inc., a recognized management consulting firm, partnering with AT&T, is seeking proficient AT&T Marketing and Customer Service Representatives to join our vibrant team in Austin. This exciting campaign offers a unique opportunity to be the face of AT&T, introducing their innovative services directly to your community while providing exceptional customer engagement from the very first interaction. As an AT&T Marketing and Customer Service Representative, you'll be on the front lines, bringing AT&T's cutting-edge telecommunications services directly to potential customers in Austin. You'll blend your marketing flair with your customer service skills in your role as an AT&T Marketing and Customer Service Representative, creating positive first impressions, clearly explaining the benefits of AT&T's offerings, and guiding residents through the enrollment process with confidence and enthusiasm. Key Responsibilities of the AT&T Marketing and Customer Service Representative: Engage directly with residents in Austin through outreach, acting as a friendly and knowledgeable representative of AT&T. Effectively market and present AT&T's internet, mobile, and other service packages, highlighting their value and benefits to potential customers in Austin. Generate leads by identifying and engaging with interested individuals within assigned residential areas of Austin. Build instant rapport and establish trust with community members through genuine and helpful interactions. Answer questions, address initial concerns, and provide clear information about AT&T's services and promotions to Austin residents. Guide potential customers through the enrollment process, ensuring a smooth and positive experience from initial contact to sign-up in Austin. Meet and exceed established targets for new customer acquisitions within your Austin territory. Distribute AT&T marketing materials and participate in local community engagement efforts within Austin as needed. Accurately document customer interactions and sales activities. Stay up-to-date on AT&T's service offerings, current promotions relevant to the Austin market, and campaign details. Collaborate with the Educo Solutions Inc. team to share successful strategies and provide feedback from your direct customer interactions in Austin.

Keywords: , Bryan , AT&T Marketing and Customer Service Representative, Customer Service & Call Center , Austin, Texas